Shipping costs:

We offer FREE domestic shipping within the AUS for orders over $150. For orders under $150, shipping starts at just $9.95.

Need your order fast? We offer Express Shipping in AUS starting from $14.95.

Located in NZ? We have you covered with shipping rates starting from $14.95.

For a detailed breakdown of our shipping rates, please refer to our shipping policy page.

Order processing time:

Once we receive your order, our team will promptly pick, pack, and process it within 48 business hours*. You'll receive an email with your tracking details as soon as your order has been processed, so you can stay updated on its delivery.

Estimated delivery time:

Delivery times vary depending on your location. Here are some estimated delivery times for domestic orders within Australia

• Standard Post: 2-8 business days
• Express Post: 1-4 business days

Delivery to New Zealand is approximately 5-14 business days.

For a detailed breakdown of our delivery estimates, please refer to our shipping policy page.

With our affordable shipping rates and speedy processing times, you can expect your EHPlabs order to arrive at your doorstep in no time.

We’re here to help make sure you’re completely satisfied with your purchase from EHPlabs!

If for any reason you receive a damaged or incorrect product, simply let us know within 7 days of delivery and we’ll be happy to replace it or refund your purchase price.

You can start a return by emailing us at support@ehplabs.com.au.

If you receive a defective or damaged item, don’t worry. Just contact us right away and we’ll work with you to evaluate the issue and make things right. Please take a photo of the issue so we can quickly resolve the problem.

All apparel sales are final unless the item is deemed faulty. We do not accept returns or exchanges for incorrect sizing, so please ensure you review the size guide carefully before placing your order.

While we’re unable to accept returns on certain items, such as opened supplements, clearance items, apparel (unless faulty), loyalty points, and gift cards, we’re always happy to help with any questions or concerns you have about your specific order.

If you’re looking to exchange an item, simply return the original product and place a separate order for the new item.

We’ll notify you once we receive and inspect your return. If approved, we’ll refund your original payment method within 10 business days of receipt. If you have any questions about the process, or if it’s been more than 15 business days since your return was approved, please contact us at support@ehplabs.com.au.

We’re always here to help.

Shopping has never been easier with our flexible payment options.

Choose from our range of convenient payment methods, including Buy Now, Pay Later services such as AfterPay, Klarna & PayPal.

If you prefer to pay on the spot, we also accept all major credit cards, including AMEX, Mastercard, and VISA. With so many options to choose from, you can shop with confidence and convenience.